- Shipping & Returns
Shipping & Returns
Warranty And Returns Policy:
Seller Warranty Description
All of our Scooters comes with a 60 day bumper-to-bumper manufacturer's parts warranty and 6 month warranty on the motor. This warranty covers factory defects and defaults only. This warranty will not cover labor, Battery or return shipping cost, any common maintenance such as tightening your chain or changing a tube if you get a flat tire. We do not cover misuse or broken parts caused by the user or by any other event. We will however during the 60day warranty period, We provide you with free parts Exchange program if you have any defective Parts excluding the Battery. We also give free lifetime tech support over the phone. Hypertoyz inc. will not be responsible for shipping charges on received or refused packages, part returns, or scooter returns. If your scooter is damaged in shipping do not refuse it. We will ship out any damaged parts the same day we are informed. You have 48hrs after receiving your scooter to notify us of any shipping damage. Freight collect and COD packages will not be accepted. SCOOTERS CAN ONLY BE RETURNED WITHIN THE FIRST 5 DAYS FROM RECEIPT AND MUST BE IN PERFECT CONDITION, UNUSED AND AUTHORIZED BEFORE BEING RETURNED.THERE IS A 15% RESTOCKING FEE ON ALL RETURNED ITEMS. All shipping fees are not refundable. If you purchase this item you will be obligated to follow this warranty to the fullest and this warranty will be present in any further issues if such would arise. If you have questions about our warranty please go to www.hypertoyz.net
Florida Law to Govern. The laws of State of Florida govern the validity, interpretation, construction and enforcement of this transaction and any transaction related herein. Venue shall lie solely with the courts of Miami-Dade County, Florida.
Free Ground Shipping:
We offer Free shipping for most of our scooters within the USA and we can send to virtually any address in the world with DHL or FedEx Express Shipping. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. Order must be processed before 3pm to get sent same day!
Just sent us an email, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Toll Free Number (866) 274-8555